HOW IT WORKS

Our consultants will help you determine what you want to achieve and the best way we can help you get there. We are able to execute quickly and efficiently on debt-recovery where required but, equally, are willing and able to advise on the entire Accounts Receivable cycle – offering gratis consultancy to ensure you achieve your goals.

The process couldn't be easier

Submission process

Submission

Client sends excel sheets via secure email.

Assessment process

Assessment

Our account managers assess the debt book and assemble a roster of appropriate Credit Directors that are suitable to manage the project.

Shortlisting process

Shortlist

We assemble a bespoke team to fit the precise requirements. Our client has the opportunity to view the CVs of the team, ensuring full transparency from the get-go.

Confirmation process

Confirmation

Upon confirmation from our client, we alert the preferred Credit Directors and upload the debts to our system.

First contact

First Contact

The first contact is made by the Credit Director within 24 hours of client confirmation.

Planning process

Planning

Within 48 hours the debtor is assessed by the Credit Director. They will research the company to ascertain risks of recovering payment (e.g., insolvency) which can be mitigated, and any leverage points which can be used to speed-up payment (e.g., the company part of a bigger, solvent, company group).

Verbal contact

Verbal Contact

The Credit Director will then make verbal contact with debtor before any written communication, in order to establish a relationship.

Collection process journey

Process Journey

Credit Director determines the collection process journey, based upon their assessment of the debtor and the first-contact outcome. They will log the optimum process in our system to ensure maximum efficiencies are achieved.

Referral process

Referral

If the case needs referring, then the Credit Director will send it back to head office, via our system. The case will then be picked-up by our legal or restructuring team, as appropriate.

Client control process

Client Control

Our Client is free at any time to intervene and take control of the process, reporting, or any other action desired.

Reports and activity logs

Reports

We deliver weekly reports and logs of activity to our clients.

Direct contact

Direct Contact

You will have a direct 1-2-1 with our team throughout your case.

Submission process

Submission

Client sends excel sheets via secure email.

Assessment process

Assessment

Our account managers assess the debt book and assemble a roster of appropriate Credit Directors that are suitable to manage the project.

Shortlisting process

Shortlist

We assemble a bespoke team to fit the precise requirements. Our client has the opportunity to view the CVs of the team, ensuring full transparency from the get-go.

Confirmation process

Confirmation

Upon confirmation from our client, we alert the preferred Credit Directors and upload the debts to our system.

First contact

First Contact

The first contact is made by the Credit Director within 24 hours of client confirmation.

Planning process

Planning

Within 48 hours the debtor is assessed by the Credit Director. They will research the company to ascertain risks of recovering payment (e.g., insolvency) which can be mitigated, and any leverage points which can be used to speed-up payment (e.g., the company part of a bigger, solvent, company group).

Verbal contact

Verbal Contact

The Credit Director will then make verbal contact with debtor before any written communication, in order to establish a relationship.

Collection process journey

Process Journey

Credit Director determines the collection process journey, based upon their assessment of the debtor and the first-contact outcome. They will log the optimum process in our system to ensure maximum efficiencies are achieved.

Referral process

Referral

If the case needs referring, then the Credit Director will send it back to head office, via our system. The case will then be picked-up by our legal or restructuring team, as appropriate.

Client control process

Client Control

Our Client is free at any time to intervene and take control of the process, reporting, or any other action desired.

Reports and activity logs

Reports

We deliver weekly reports and logs of activity to our clients.

Direct contact

Direct Contact

You will have a direct 1-2-1 with our team throughout your case.

- Impactful services delivered by a worldwide nexus of credit professionals -

International Credit Control

InternationalCredit Control

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International debt collection

InternationalDebt Collection

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Legal services

LegalServices

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