O2C Transformation Forum: From Amsterdam to London
The O2C Transformation Forum isn’t a conference. It’s a practitioner-led working group for senior finance professionals tackling the hard edge of Order-to-Cash: credit, collections, automation, risk, and working capital. No fluff. No vendor dominance. Just real operators doing the real work.
In April, the Forum gathered behind closed doors in Amsterdam.
The objective?
Surface what’s actually working across O2C teams under pressure — not what’s being promised by platforms or pitched in keynotes.
Now, as London prepares to host the next session, the full Amsterdam white paper is available for download — and it’s a serious document worth your time.
What Amsterdam Delivered
London Raises the Bar
Who Should Attend?
The Amsterdam session of the O2C Transformation Forum generated insight that was direct, applicable, and already being used by leaders across Shared Services, Credit, and GBS teams. The report is grounded in real practice, not speculative theory.
Inside the 32-page white paper:
- Agentive AI: how teams are reducing manual effort, redeploying headcount, and predicting delinquencies earlier
- Credit tightening strategy in response to a 10% YoY increase in insolvencies across Europe
- Process ownership: why the “O2C Process Owner” role is central to agility and scale
- Seven tactical changes already delivering improved cash flow and risk control
- Shared services alignment without full-stack ERP overhaul
The next O2C Transformation Forum takes place on 26 June 2025, at Huckster, Paddington in London.
This event builds directly on the questions raised in Amsterdam — extending the dialogue, evolving the strategies, and deepening the collective problem-solving.
Confirmed agenda includes:
- Agentive AI in credit and collections — separating use-case from hype
- Working Panels with senior finance leads solving O2C process challenges
- Open-Floor Session: bring your hardest issue — it gets addressed
- Macroeconomic briefing by Markus Kuger, focused on credit-relevant risk signals
- Peer-led sessions on leading transformation across hybrid operating models
Expect nothing performative. This is a space for senior leaders to stress-test assumptions and workshop what’s next, face to face.
The Forum is designed for those with direct ownership of receivables performance, risk posture, and transformation execution, including:
- CFOs and Finance Directors
- Heads of Credit, Collections, and Treasury
- Shared Services / GBS leaders
- Working Capital and Automation strategists
Participation is invite-only to ensure value. No spectators. No selling.
Will you be in the room — or reading about it after?
Download the Amsterdam report.
Request your seat in London.
And bring a real-world challenge worth solving.